Thread: Dealer mistake?
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Old 03-03-2011, 03:34 PM   #34
67 Convertible

 
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Drives: 67 Camaro Convertible
Join Date: Jun 2009
Location: MA
Posts: 1,718
Quote:
Originally Posted by KowalskiCamaro View Post
I called Chrysler customer service and they laughed at the story. They basically said the same thing that a deal is deal and you already have signed paperwork. They also said if the dealer continues further and pushes you to pay the difference they would step in. My wife and I have purchased 7 vehicles from this dealership in 11 years. I think our relationship with this dealership just ended.
Quote:
Originally Posted by KowalskiCamaro View Post
The owner of the dealership spoke to me today and said he would not pay off my trade in until I come into the dealership and settle the difference. GEEZ! Can he really do that?
Call Chrysler back immediately!!!!

OR

Tell the owner you want to cancel the whole deal as they misrepresented the price.
You want your trade back and they take the new car back.
They will say you put miles on the new car.....Tell them it was their mistake not yours.
They take the new car back and make you whole, or wave the $1300.
Again....you have done nothing wrong.

You have already made one payment? That means you've had the new car for 4-6 weeks??
Why did it take so long for them to contact you about THEIR mistake?
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2LT/RS RJT, Blk Rally Stripes, Beige Interior, Sunroof
Placed order at dealer 4/24/09
1100 - 4/28/09
2000 - 5/01/09
2500 - 5/05/09
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3300 - 5/30/09
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0000 - 7/14/11 Traded in with 24,000 miles. Currently 5th Gen less

Last edited by 67 Convertible; 03-03-2011 at 03:48 PM.
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