Quote:
Originally Posted by KowalskiCamaro
I looked at the Citadel package and Crew package and decided the Crew had more than enough "extras". I do love this Durango. V-8 Hemi, NAV, bluetooth, backup camera, AWD, auto rear hatch, DVD, satellite radio, satellite TV, 3 rows, cloth seats, sunroof, auto dimming brights.
The dealer has handled this terribly.
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Absolutely. And lost a good customer too boot.
They should have followed this rule of thumb: if you have a good experience, you may tell 3 to 5 people to go there and buy something. If you have a bad experience, you will tell 30 or 50 people to NEVER go there.