Quote:
Originally Posted by 67 Convertible
Call the salesman back and tell him "we have nothing to discuss".
"I have a signed contract by both parties".
Also tell him "Let your management know that they have just lost a good customer over a petty $1,300 and you will never ever be returning to that dealership for anything."
What the dealer should have done is called you and said:
"Hi Mr. XXX. We just realized that we made a big mistake when pricing your new Durango. We found that we undercharged you by $1,300.
We just wanted to let you know, so you understand what a great deal you got. We know you are a regular customer and we really appreciate your business. We hope you will think of us first, the next time you need a vehicle. Thanks again for your business!!"
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This is exactly what should have happened. The dealership keeps a good customer and everyone is happy.
And enjoy the new Durango. They are super nice. I looked at a Citadel here for the Mrs.