Quote:
Originally Posted by Mr_Draco
Actually no Walmart (same for any other store chain) doesn't have to legally. They may choose to in order to keep a customer but they are not legally bound to fix a car unless the incident can be directly tired to the actions of an employee. I'm an assistant manager for another retail chain (Dollar General to be specific) and during the time I've been there we've had quite a few incidents happen including a couple cart dings, strong winds blowing customer trash around damaging cars, and even a small tornado ripping the front doors off of the store severely damaging 2 cars (one was unlucky enough to have a door go though the engine compartment and hit the engine hard enough to break the engine and tranny mounts and deem both unrepairable). We've had 1-2 threaten lawsuits and the owner who lost their engine actually tried it (his insurance company wasn't going to cover the cost of the repair as he only had liability so he wanted us to pay for it). In court, stores are not held liable in incidents that occurred because of a customers neglect or because of nature.
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You're right that they aren't technically responsible for the use of their carts because they lend them out to consumers, but a courtroom shark would gladly sue anyway, and Walmart would quickly settle to keep this out of the press. Everybody wins.