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What exactly failed on what year and model?
There's a term in the service industry- "Known Product Failure"
Your ind. mechanic says it's common.
If we can find a service bulletin labeling this KPF, you could really strengthen your bargaining power.
Most service managers can approve a repair with a simple stroke of the KPF pen.
If they continue to play hardball, it could be taken to court, but that may not make dollars and sense.
PM me if you think there's a KPF issue I can help you document, in case I'm not on here so much.
Dan
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