Yep, after spending 20 minutes on hold, got it taken care of.
Any special promo price goes away after promo period and you are back to standard billing. When I signed up the girl told me it would automatically renew every 5 months at the $19.99 until I canceled.
Rep. I talked to this morning said you need to call back in 4 months and 25 days to try to get promo rate again.
Car is in shop for another month, so I canceled and will deal with it later.
I know a lot of people have signed up under this program.
Just an FYI moment.