Quote:
Originally Posted by John Shields
They were the first ones we called and they said they'll be contacting us by the end of the day to let us know what the investigation showed. Now that I know exactly how the whole scheme went down I'm hoping they'll quickly reimburse the taken money, remove the charges, and credit all additional overdraft charges.
I'm also going to file a Police Report with the Internet Crimes guys and have them follow up through iTunes to try and obtain IP's on the guys who accessed the account (yesterday and this morning). HOPEFULLY they live in the U.S. and we'll have them up on felony charges. I had an account a long time ago hacked but it was from Canada. So, I never could pursue that.
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Good luck!! I haven't had an issue with i Tunes but did have to file a claim after I had $272 taken out of my account due to someone making purchases on eBay. They canceled my card, issued me a credit and then sent me the results of their findings. Bank of America has been great when dealing with problems such as this.