Quote:
Originally Posted by TAG UR IT
Ok...now that I read it that way...
You made me look back to what I said. When I read it, I said...ALL of my service issues. I'm fairly knowledgeable when it comes to cars. All my old trucks, etc. were clunkers that I had to keep running week to week. I know how to fix most normal problems. It's the big stuff that I can't do.
Price gouge? They sure do! But, the majority of my work is warranty related issues that I have done at the dealers. For example...I could have had a rebuilt tranny for way less than $3,500 Ancira charged me. But, the work was performed at a CHEVY dealer where that's all they do. They don't work on Audi's, Fords, Mercs, Toy's, etc. It's all about Chevys. This, to me, means they have a heck of a lot more experience and I am much more trusting....not to mention the awesome warranty.
SO, I can change alternators, starters, re-run wires, batteries, do all my brakes/rotors, etc, etc...But some stuff is better left to the shop. And that shop is the one and only Ancira service shop. Usually warranty...but when not covered and I'm sure I can't do it w/out screwing it up....it's worth the money. It also helps in resale value. From me to buyer..."All service on this vehicle has been performed at and only at Ancira Winton Chevrolet. Yes, every visit was documented and here's the paperwork to prove it."
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The mitsubishi Dealer here works on basically two cars. EVO's and Lambourghini's. I have no idea why but you never see any other car on their lifts. That and customer service is terrible. I ordered a head gasket because I was expecting my 420a (dodge neon block) to start leaking seeing how reliable Dodge/mopar is. The dealer made sure three times that I authorized him to call me when it arrived. I called every week starting 2 weeks after I placed the order. The same guy I had talked to remembered me (I asked him over the phone). He said it hadn't come in. I gave up after 4 months and just said screw it.
They had charged my credit card apparantly for this since they had my signature on the order form to order a new part, and my credit card number from when I had done a few services there before hand. They thought it would be OK.
I stormed in there and they had had a head gasket all along and just didn't see it. They looked and looked and realized I wasn't going anywhere until I got one, and then "finally" found the one they had in stock.
Needless to say. I hate dealerships.
I'm hoping with the new camaro I'll have better luck. It will be my first car bought from a dealer. I've only owned used cars since that's all I could afford in the past.