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Ok..well it's not Iphone related, but it is cell phone related. So, here goes.
My wife bought a cell phone back in April. Two weeks go by. She calls and they say the order never went through. They re-order the phone. A phone shows up the next day....hmm. That was the phone we were supposed to get. Two weeks later, we get another phone. We immediately call Sprint, since we are honest people to tell them their mix up and to send us packaging to return the phone.
They send us the return package. But, next months bill has 3 freaking charges for phones!!! They cancel one charge and say they have to wait for the other phone to get to the factory before they can reimburse us. Of couse, we complained about that. But, we could understand....seeing as though it was going to come off.
For the next 5 months, we have had the charge show up. We call and they take it off. Finally, my wife says I call....I deal w/ it. So, I do.
Long story short, Sprint did a lot to keep our business. We've been w/ them for 10 years....never a problem. They gave us a new plan saving us $5 a month and free roaming. Then, they gave us each 500 free text messages per month for the life of our plan. Then, they gave us Power Vision plan for $10 a month total for two years. Not bad at all...I'm happy....finally...
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