In addition, you being in LA and the crime taken place in AZ so to speak, AZ may not allow for it to be reported over the phone here in Indiana we wouldn't. We would refer you to the AG's office in AZ about reporting it, give them the info since each AG has a Consumer Protection Division. So get on the Internet and here is the AZ consumer fraud link
http://www.azag.gov/consumer/ and go from there. If there is anything else you need, hit me up in a PM but continue to put this Mudder Focker on blast!
and here is the online file a complaint:
http://www.azag.gov/consumer/complaintformintro.html