dealer related: i actually went to the dealer for my first 5K mile service and the ASSISTANT SERVICE MANAGER said they were going to balance and rotate my tires. I said you can't rotate my tires. He says '"it's part of the service, do you not want us to?' I say "no, because they are two different sizes."
I'm actually more surprised at the lack of knowledge of alot of dealers, more than consumers. I've corrected the dealers on misinformation from my previous car purchases many times.
But have to be more accepting though to the consumers who may not know many things about their car initially,and nobody knows
everything about their car.