[Dave Coyle]

I usually just say something "smart" followed by something they want to here, like, "If I didn't know better I'd say that you fell out of bed this morning by the way your acting!" Then say, "Is there something that I can do to help you so you are not stressing so much?" Believe me, this does work 90% of the time, some times I get blasted by that person but guess what, I didn't blow a gasket, they did and I actually felt better eather way.