Quote:
Originally Posted by Ranger 75
I called the customer service line to ask a question about a techinical issue yesterday. The guys answer to my question was I don't know I have never seen a SS Camaro. I have called several time and everytime I get a person with a Indian accent. Is this operation located in India or Pakistan?
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Most of the company have outsourced their customer support in SE Asia. India is the biggest hub for the call centers. Sometime the executives are not updated on the service they are to give advice on, as a reason they blunder. Sometimes they fail to understand the accent and they just shoot a rubbish reply.