Chevrolet Corvette Stingray C7 Forum - View Single Post

HaZe_X · 03-05-2010, 10:18 AM

So XM automaticlly renews if you have a credit card on the account, what a joke.

So I get my credit card statement in the mail today, I was billed 3 months for XM at $47 (what a rip). So I called CS trying to explain that I sold the truck 2 months ago, simply cancel the account and refund me. Well what a bitch it is to cancel, it took me 7reps for me to get this through to them, one was claimingI have to be 18, I'm like I'm in my 20s, she's telling me I'm under 18 and can't cancel the account. Next rep was a plain dumbass, next one hung up on me, next one is saying she can't since they billed me feb 15th that to much time elapsed, well shit I just got my statement in yesterday..I cant read the effing future dammit, I got to the 6th rep and lost it, she got an earfull...7th rep finally did the refund.

/rant

03-05-2010, 10:18 AM	#1
HaZe_X Drives: Trailblazer SS & Camaro SS Join Date: Nov 2009 Location: North Jersey Posts: 758	XM cust service..a joke! So XM automaticlly renews if you have a credit card on the account, what a joke. So I get my credit card statement in the mail today, I was billed 3 months for XM at $47 (what a rip). So I called CS trying to explain that I sold the truck 2 months ago, simply cancel the account and refund me. Well what a bitch it is to cancel, it took me 7reps for me to get this through to them, one was claimingI have to be 18, I'm like I'm in my 20s, she's telling me I'm under 18 and can't cancel the account. Next rep was a plain dumbass, next one hung up on me, next one is saying she can't since they billed me feb 15th that to much time elapsed, well shit I just got my statement in yesterday..I cant read the effing future dammit, I got to the 6th rep and lost it, she got an earfull...7th rep finally did the refund. /rant Last edited by HaZe_X; 03-05-2010 at 11:24 AM.