*gets on soapbox*
a week or 2 one of my buddies via yahoo IM asked if i got a new 360, i told him i did not. he told me that he saw my game tag sign in on his console (MiB Agent Dee). I told him it was not me, so i go to
www.xbox.com and see that my profile is still there and all my info (bio, location, quote etc) was still there as well as my 3 piece suit wearing 'avatar'. the only thing different was my game score was over 3500 it was 12-1600 max. so I call MS cust service for LIVE and they told me the ONLY thing i can do is change the password so the person cannot use it anymore. but since he did play a bunch of games that I do not play or care to play I asked if there was a way to reset the account, they said they could reset the achievements but it would mark me as CHEATER when they do so, so that is a no go.
since my game score was so low, i decided to create a NEW tag to be recovered to my new 360 when i get one. so i create a new email address (davemcfly85@live.com) and create a new tag, davemcfly85. so i go into my account at xbox.com and first thing it asks is my email and pass which i enter, and i can now see my new tag, and current zero game score, and zero achievements. but now when i go to use my OLD email, the one linked to my old tag, it is signed into the new email address (davemcfly85@live.com), instead of my older one (davemcfly1985@hotmail.com), and since the old email is also my MSN messenger sign in is the same as my email and my old game tag log in. i had to make sure not to use the live.com email until i can correct this. so i am on the phone with the LIVE people and they tell me that while I CAN create a new tag via a new email on a PC, you need a CONSOLE to pull up the account and change the email. no problem, i use my friend's 360 and recover tag, go into my account, change the live.com email to hotmail.com and then remove the account from his console.
well today i go to xbox.com and go to sign in with my old email (the hotmail.com one) and password and POP up comes my old tag,score,achievements and avatar. I log out, then log in with the live.com email and password and POP up comes my new tag, and recently created avatar via my friend's console. I call up LIVE support YET again and they told me i need to do that via the console, and they want me to create YET another email address
. I ask "why do i need to create another one, when i created a new 'live.com' email when i created my new tag?". they told me that is how it is set up
.
so now i have to go to my friends again, recover my account AGAIN, and change my log in yet, AGAIN, so be wary of the XBOX LIVE customer service
.
*gets off of soapbox*