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2ndgenz28 · 02-03-2010, 12:14 PM

AT&T internet users BEWARE

AT&T is migrating all their internet services and they have done a crappy job of telling folks about it.

And they will not auto migrate your account for you.

Around march 15, they will just delete everything.

I only found out by accident. I did get notices of changes coming but not on instruction that you must resign up as part of the migration or they nuke your account.

Which included being on hold for an hr, to get told to ignore the emails I never got to my other accounts.

One 20min stupid internet chat session where they told me I didn't know my own mothers maiden name.

Then the final call and 2 sec on hold for to get told to call back in 24hrs.

Starting to question of they want my money or not or anyone else for that matter.

Why would you not auto migrate customers with working auto pay billing???

02-03-2010, 12:14 PM	#1
2ndgenz28 Thread Killer Drives: All Black Join Date: Aug 2009 Location: NWO Toledo Area Posts: 4,720	AT&T internet users BEWARE AT&T internet users BEWARE AT&T is migrating all their internet services and they have done a crappy job of telling folks about it. And they will not auto migrate your account for you. Around march 15, they will just delete everything. I only found out by accident. I did get notices of changes coming but not on instruction that you must resign up as part of the migration or they nuke your account. Which included being on hold for an hr, to get told to ignore the emails I never got to my other accounts. One 20min stupid internet chat session where they told me I didn't know my own mothers maiden name. Then the final call and 2 sec on hold for to get told to call back in 24hrs. Starting to question of they want my money or not or anyone else for that matter. Why would you not auto migrate customers with working auto pay billing???