Chevrolet Corvette Stingray C7 Forum - View Single Post - Are you a stupid [cable] customer? (BEWARE: sarcasm)

Angrybird 12 · 11-21-2009, 01:20 PM

First being put on hold for an hour before getting to speak to someone ticks most people off, that and having a technical problem or billing problem and they are in a bad mood to begin with....

I have found out that 90% of tech support people know nothing technical.. they read it of a check sheet and if that don't fix the problem they are lost...
I usually know what is wrong before they do and I will right off tell them what is wrong and they still insist at starting from the very first step.(stuff I have already tried).. 45 minutes later if I am lucky they will get to the part I told them about in the beginning..
9 times out of 10 it will fix the problem... (usually it is something on their end that need fixing, not on mine)

11-21-2009, 01:20 PM	#14
Angrybird 12 7 year Cancer Survivor! Drives: 17 Cruze RS, 07 G6 GT, 99 Astro Join Date: Dec 2007 Location: East Tennessee Posts: 21,546	First being put on hold for an hour before getting to speak to someone ticks most people off, that and having a technical problem or billing problem and they are in a bad mood to begin with.... I have found out that 90% of tech support people know nothing technical.. they read it of a check sheet and if that don't fix the problem they are lost... I usually know what is wrong before they do and I will right off tell them what is wrong and they still insist at starting from the very first step.(stuff I have already tried).. 45 minutes later if I am lucky they will get to the part I told them about in the beginning.. 9 times out of 10 it will fix the problem... (usually it is something on their end that need fixing, not on mine) __________________ Cancer's a bitch! Enjoy life while you can! LIVE, LOVE, DRIVE... The Bird is the word!