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Originally Posted by InventoryGuy
Really? Really?
Are you telling me that you people are letting your blind hatred for a manufacturer fog simple logic.
Do you really believe that any manufacturer can pull something off like secretly re-flashing computers without peoples knowledge or consent?
Do you really believe that the thousands upon thousands of Toyota employees will just look the other way when Toyota "makes" them do something devious at the dealerships?
Come on people. I don't know whether it was faulty design or the computer programs causing surging. But I do believe that Toyota will correct any issues that are encountered. I can say by growing up in and around that car business that Toyota is leaps and bounds above any manufacturer that I have been involved with in making things right for their customers. That is how they have earned the loyalty they have, not through clever advertising like some of you rocket scientists claim.
There is a great quote out there talking about winners and losers. It goes something like this:
"A winner acknowledges someones strong attirbutes and does their best to learn from it, a loser finds chinks in that persons armor and tries to tear them down." something along those lines.
I know this will fall on deaf ears and I will get flamed to high heaven but that is fine.
I think GM has learned a lot of lessons over the past several years, and I think they are moving back in the right direction. Everyone makes mistakes.
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You need to get your head out of sand and look at the real world. Because of the fact that toyota is supposed to be the best in everything they do would give them more reason not to admit such a terrible design problem. As far a telling the techs, they wouldn't have to. They could just come out with a software update and call it what ever they wanted. The techs would just do it and nothing would be said. They have a lot riding on this. And If they are so great at service and taking care of their customers , why are they taking all these years to fix the problem. I tell you, because it wasn't a problem to them until it started getting media play.