Quote:
Originally Posted by InventoryGuy
King of the Rocket Scientists speaking...........
Mats don't just sit there. The floor mats in question have two holes in the rear of them. There are 2 clips that mount to the floor of the vehicle and the clips acutally go through the floor mat and hold it in place. Now where some flawed logic goes into play is that customers are placing the all weather mats ON TOP of the existing floor mats and there is nothing to seure them because the clip can't go through both. On the all weather mats they have deep ridges to catch dirt and water and the heel of your shoe catches that and slowly pushes the mat forward until it presses the accelerator down or when the accelerator gets pressed down the end of the accelerator gets caught on the mat and can't go back to the neutral position.
Now once again, I am not sure if that is the only cause of the issues being claimed but I do KNOW that happens because I have seen it happen first hand.
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The example you gave can and I'm sure has happened, but there have been site with people complaining about random acceleration for years. One was even on a test drive and when they got back and told the service dept about it they said it was the all weather floormats without even looking at the car and they had to explain that the just got it off the showroom floor and hadn't done a thing to it. I'd like to give them the benefit of the doubt, but it just seems fishy. I wouldn't put it past any car company to screw a customer over, there's a dodge training vid on here about fixing a problem that they knew occurred in a bunch of cars, the fix was easy but the said in the vid to run X amount of tests after you found out the problem and before you fixed it to increase billable hours.
