Quote:
Originally Posted by FenwickHockey65
If I'm correct, they send out surveys to their subscribers or something.
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Yes, and that's the problem with their reports.
The only people who give input to the CR surveys are people who subscribe to CR. Which leads to confirmation bias.
The people who respond are the same ones who've been told repeatedly that these brands are great & those brands are crap. So, when it comes time to fill in the survey if you had bought a 'good' car, a lot issues get rationalized away as not being a big deal. Afterall, it was a good car -it just has a few quirks. But if you had already bought a 'bad' car, well every squeak and rattle is a telltale sign that your car was indeed crap.
Its a garbage survey.