MyLink display died? - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

SteveSneed · 12-11-2017, 06:42 PM

I have a 2011 RS vert with the Gen5DIY replacement 2013 MyLink w/ nav upgrade that was done a little over a year ago. This morning I fired her up via remote start, and when I got in the MyLink screen was dead - the radio itself works, all the other buttons and A/C controls work as far as I can determine with no display, but the screen is stone dead. I've since shut off and restarted the car several times with no change.

So the questions: Before I pull the dash apart, is there a way to do a full reset of the system when you can't see what you're doing onscreen? (I.e. some combination of buttons pressed together, etc.) If not, will pulling the fuse(s) fully reset the unit?

Thanks!

Coz3z3 · 12-11-2017, 08:28 PM

I think if you contact onstar, they can reset it. Never done it though so I'm not too sure

SteveSneed · 12-13-2017, 02:15 PM

OK, fixed it, at least for now, by disconnecting the battery for 5 minutes. (That's easier than taking the trunk half apart to get to the fuse block.) The unit didn't even lose my presets (thank you, NOVRAM) but did lose all the music copied in from my USB stick.

The research I've done on this seems to indicate that there may have been a head unit firmware update to address this issue back in the 2014/15 timeframe, but it may not have completely cured the problem. I'm assuming that the unit I got from Gen5DIY has the latest firmware, so I'm discounting any firmware update as a fix - and GM has long since stopped updating or offering new nav maps for these 2013-vintage units, apparently thinking it's more important to incentivise a new purchase than it is to support your existing customers for the long term. Sigh...

If this only happens once a year or two, I can live with it. If it becomes frequent, I may have to reconsider an aftermarket unit w/ Android Auto support. I prefer the "stock" factory look, but I'm also tired of my phone hanging on a mag mount in order to use Waze...

spyderbuddy · 12-14-2017, 11:55 AM

I got mine From Gen 5 DIY and no problem so far, Got a 13 version from them. could use a maps update but even my Droid could use one.

GM should have put these in the 10's anyhow

12-11-2017, 06:42 PM	#1
SteveSneed Drives: 2011 RS V6 Vert, 2017 Sportage SX-T Join Date: Nov 2015 Location: Ellenton, FL Posts: 39	MyLink display died? I have a 2011 RS vert with the Gen5DIY replacement 2013 MyLink w/ nav upgrade that was done a little over a year ago. This morning I fired her up via remote start, and when I got in the MyLink screen was dead - the radio itself works, all the other buttons and A/C controls work as far as I can determine with no display, but the screen is stone dead. I've since shut off and restarted the car several times with no change. So the questions: Before I pull the dash apart, is there a way to do a full reset of the system when you can't see what you're doing onscreen? (I.e. some combination of buttons pressed together, etc.) If not, will pulling the fuse(s) fully reset the unit? Thanks!

12-14-2017, 11:55 AM	#4
spyderbuddy Drives: 2010 RS Inferno Orange Metallic Join Date: Mar 2010 Location: Albany, Ga. Posts: 3,398 View My Garage	I got mine From Gen 5 DIY and no problem so far, Got a 13 version from them. could use a maps update but even my Droid could use one. GM should have put these in the 10's anyhow Attached Images __________________ PCP Hideaway Headlight Covers, BBK Headers & High Flow Cats, ZL1 Add-ons Wicker Bill, TL1/ZL1 Hood Insert, Gen5 DIY Frameless Mirror, ABL Dash Lighting an My link Navigation, Blacked out Rear Bowtie, all Sylvania led Turn Signals, Ceramic Window Tint By Nicks, MBRP Exhaust tips, GEN5 DIY Virginia Legal DRL Harness, Painted Brake Calipers, Vittesse Throttle Controller, Heritage Grill, Diode Dynamics Led Lighting, Manual Shifter Boot, Paddle Shifters, CNC Throttle Body, Trifecta Tune, RX Catch Can & Breather, Trunk Black out and Side Grills, Chevorlet door Sills.

12-11-2017, 08:28 PM	#2
Coz3z3 Drives: 2015 Z/28, 2015 1LE Join Date: Feb 2017 Location: Nevada Posts: 583	I think if you contact onstar, they can reset it. Never done it though so I'm not too sure

12-13-2017, 02:15 PM	#3
SteveSneed Drives: 2011 RS V6 Vert, 2017 Sportage SX-T Join Date: Nov 2015 Location: Ellenton, FL Posts: 39	OK, fixed it, at least for now, by disconnecting the battery for 5 minutes. (That's easier than taking the trunk half apart to get to the fuse block.) The unit didn't even lose my presets (thank you, NOVRAM) but did lose all the music copied in from my USB stick. The research I've done on this seems to indicate that there may have been a head unit firmware update to address this issue back in the 2014/15 timeframe, but it may not have completely cured the problem. I'm assuming that the unit I got from Gen5DIY has the latest firmware, so I'm discounting any firmware update as a fix - and GM has long since stopped updating or offering new nav maps for these 2013-vintage units, apparently thinking it's more important to incentivise a new purchase than it is to support your existing customers for the long term. Sigh... If this only happens once a year or two, I can live with it. If it becomes frequent, I may have to reconsider an aftermarket unit w/ Android Auto support. I prefer the "stock" factory look, but I'm also tired of my phone hanging on a mag mount in order to use Waze...