03-01-2014, 12:36 PM | #15 |
Drives: 95 ZR-1 Join Date: Nov 2013
Location: Lake Bluff, IL
Posts: 43
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You are doing the right thing going to your dealer and working with them on an amicable basis. Sounds like they are in your corner. But it would also be a good idea to notify Customer Service as well. They like to follow up on problems and solutions. I presume that someone from Customer Service monitors this forum--they do on the other C7 forum. If not, contact directly and explain the problems and your steps to have them remedied. Good luck with it. --Bob
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Thinking more seriously about a C7
1995 ZR-1 Polo Green #409 "WARP TEN" (FOR SALE) --Haibeck 350/510hp package, 4.10s, Hurst, Stock Exhaust with QTP Cutouts 1993 ZR-1 Quasar Blue #161 "HIL KING" --Sold but still running strong ZR-1 Net Registry Founding Member #95 NCM Member Favorite Quote--Attributed to Mickey Thompson: "Too Much Horsepower is Almost Enough" |
03-01-2014, 05:39 PM | #16 |
Drives: 2014 Chevy Corvette Torch Red Join Date: Feb 2014
Location: Southwest USA
Posts: 21
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Update
I talked to the Dealer this morning about the Paint Flaw. They gave me a Couple of options.
1. They repaint the Fender, and clear. (They are not suggesting this as they don't think I will be happy with the outcome even though they can do it.) 2. GM Buyback, they will buy back the car and put me in another Corvette, issue is that there are only two available, both are Black, and Manual's, and I'm not interested in either of them. 3. They Buyback and place an order for a new one, no telling how long it would take, issue is I would be responsible for my Loan during the process, that could cost me thousands, with no use of the Vehicle. 4. Last option was horrible, they offered to compensate my for the flaw and I live with it, I said to them it would have to be significant since the cost of the vehicle, they were more thinking of a Clear Bra for the car or Accessories. I laughed at that one. So this sucks.... Opinions are Welcome R |
03-01-2014, 05:44 PM | #17 | |
Drives: 2014 Stingray 1LT/Z51 Join Date: Dec 2013
Location: Jacksonville, FL
Posts: 193
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Quote:
What about a buyback and they find you the car you want from dealer inventory somewhere else? For option 3, I would think that they pay your lien in full and then you pick up another loan when the new vehicle arrives! Maybe suggest to them a couple of options that works for YOU, not THEM! Good luck!!
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Cliff
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03-01-2014, 05:56 PM | #18 | |
Drives: 2004 Silver Corvette Coupe Join Date: Feb 2013
Location: St Jacob, IL (MetroEast area)
Posts: 46
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Quote:
I had to wait an additional 8 weeks...but it was worth it. The car was flawless. Really depends on how badly you want the car. For me, I would not accept it. FYI. I was on the Corvette Plant tour this past Thursday. I saw several cars with large scrapes (one was about 6" by 1/2") and scratches on the hood, top and fenders. With all the automation...I just don't get how all the scratches and scrapes occur. Definitely contact GM customer service about your problems. Terrible QA.... Best of luck.... |
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03-02-2014, 01:04 AM | #19 | |
Rand Paul 2016
Drives: Corvette Stingray Z51 2LT Join Date: Apr 2012
Location: U.S
Posts: 592
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Quote:
Definitely DO NOT go with option 1 or 4....
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03-02-2014, 09:38 AM | #20 |
Retired from Car mfrs....
Drives: 2LT RS/HR-V Join Date: May 2013
Location: /Fort Lauderdale
Posts: 10,048
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I'd let them paint it....Ive seen two new guys that have repaint some fenders and countless other cars done by excellent body shops , that get it absolutely 100% correct
body shops are no longer out of the 1950s are very sophisticated and completely match the colors with computer..... My body shop has painted two spoilers for me and have got it 100% correct both time- both metallics......look for a shop versed in BMW/Lexus/MB
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Last edited by Glen e; 03-02-2014 at 09:50 AM. |
03-02-2014, 08:34 PM | #21 |
Drives: C7 2LT Vert 2014/2LT RS 2012 Join Date: Jun 2011
Location: Grafton OH
Posts: 234
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Go with 3. They are caught up with the demand and cars are getting built in just over a month from date of order.
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07-19-2014, 11:00 AM | #22 |
Drives: 2012 GS, Audi A4, C7 on order Join Date: Jun 2014
Location: Pennsylvania
Posts: 12
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Had a flaw in paint at rear hatch. Area looked like they tried to touch it up at factory. My dealer is in agreement . They are sending it out to one of the best paint shops in the area for me. They took pictures of it and sending to GM.
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08-04-2014, 08:32 PM | #23 |
Drives: 12 535 c7 coming soon Join Date: Aug 2014
Location: Wi
Posts: 1
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Touch up attempts from factory??? That is seriously the cheesiest thing I could ever imagine. Foreign sport car enthusiasts that read this stuff are probably having a field day with this bullshit.
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08-05-2014, 07:40 AM | #24 |
Livin' the Dream
Drives: '23 Charger GT, '23 Stingray Join Date: Mar 2013
Location: Hiding in your closet...
Posts: 785
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Watch Ultimate Factories on NatGeo and you'll see factory touch-ups are standard procedure on every make and model of car on the road.
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If you spell Chuck Norris in Scrabble, you win. Forever. |
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