Factory Error on My ZL1

RedC7Vette · 10-28-2018, 06:40 AM

I purchased a 2019 Satin Steel Gray Zl1 1Le from a dealership that is a four hour drive from my home. So exited that I did not notice until arriving home that the seat belts are black. They are supposed to be red with that color exterior. Chevrolet says it is a mistake and will supply the new seat belts but none of the local dealerships will do the work - say they won’t get reimbursed. The selling dealership four hour drive away will do the swap but I find it ridiculous the local dealers have such an attitude. Oh well- that’s Chevrolet for you. Frustrated!
It has been escalated to level three at Chevrolet and hopefully they will get some local dealership to agree to do the work.

Alain · 10-28-2018, 07:53 AM

That's lame !!!! I'm sure corporate GM will get one of your local dealerships to stop being babies and do the work.

Make sure you push hard enough. Remind them that you just spent $70,000 +++ on one of their flagship cars and the least one of their greedy dealerships can do is spend the two or three hours of labor to fix THEIR MISTAKE !!

good luck man, if they don't want to do it, it's an easy job for you to do yourself.

vtirocz · 10-28-2018, 08:12 AM

That's terrible! GM / dealer network should fix that ASAP and have a process in place for this kind of stuff to make things right in a timely manner.

However, I personally would not trust someone to work on my car that was forced to do so.

Congrats on the new car!!

RedC7Vette · 10-28-2018, 08:31 AM

I agree. I am reluctant to trust the work of dealers forced to do something. I will probably end up driving the four hours back to the selling dealer to have the swap done. It is sad however about the attitude of the GM franchise network.
Thanks for the congrats.

*mlee* · 10-28-2018, 08:40 AM

I didn't get red seat belts either...

But the Biggest Error is you didn't post pics of this car.

Satin Steel Gray Metallic was really pulling at me and I know it looks AWESOME on a ZLE...

URBAN LEGEND · 10-28-2018, 08:46 AM

What’s interesting to me is in that the factory messed up. All of these parts get scanned before installation. So how is this possible?

*mlee* · 10-28-2018, 09:09 AM

Quote:

Originally Posted by URBAN LEGEND

What’s interesting to me is in that the factory messed up. All of these parts get scanned before installation. So how is this possible?

For the record... orange cars weren't supposed to get red seat belts.

Lethal Z · 10-28-2018, 09:15 AM

From a glass is half full perspective; Factory build errors are very rare and you may have a one off vehicle. I personally would leave it alone, get the red belts from the dealership but never install them.

RedC7Vette · 10-28-2018, 09:25 AM

Lol...a collectors item. Hmmmm

1hprush · 10-28-2018, 10:04 AM

Quote:

Originally Posted by Lethal Z

From a glass is half full perspective; Factory build errors are very rare and you may have a one off vehicle. I personally would leave it alone, get the red belts from the dealership but never install them.

Yeah, but the red seatbelts are so...

Revalot · 10-28-2018, 10:19 AM

RedC7Vette How was the 4 hour ride ? I will probably never go over a couple of hours when I get mine. And if you don't mind how old are you ? I'm 48 athlete build but a 6,4 I'm just trying to get a long term feel/ understanding of the car. Sorry about the belts, I hope it's taking care of quickly.

*mlee* · 10-28-2018, 10:23 AM

Quote:

Originally Posted by Revalot

RedC7Vette How was the 4 hour ride ? I will probably never go over a couple of hours when I get mine. And if you don't mind how old are you ? I'm 48 athlete build but a 6,4 I'm just trying to get a long term feel/ understanding of the car. Sorry about the belts, I hope it's taking care of quickly.

I drove mine from Detroit to Houston and wouldn't hesitate to take it on a long cruise. I'm a pretty big guy too and older than you LOL. If your area has horrible roads it might be a little rough but hitting the freeway was pretty darn nice. Especially with all the new infotainment stuff and auto heat/cooled seats.

vja 2014 zl1 · 10-28-2018, 10:51 AM

The dealer I bought from was 8 hrs away. I drove a 2014 ZL1 there to trade and a new 2018 back. Got some sleep and drove 6.5 hrs to Bowling Green for CamaroFest Vlll. Drive it, that's what it was built for.

Michael2000 · 10-28-2018, 01:07 PM

You might want to think about whether you really want the red belts. Not saying the red ones are bad, but I personally would rather have the black ones myself. I just think it fits the interior color scheme better.

10-28-2018, 06:40 AM	#1
RedC7Vette Drives: Red Corvette Join Date: May 2013 Location: Tennessee Posts: 59	Factory Error on My ZL1 I purchased a 2019 Satin Steel Gray Zl1 1Le from a dealership that is a four hour drive from my home. So exited that I did not notice until arriving home that the seat belts are black. They are supposed to be red with that color exterior. Chevrolet says it is a mistake and will supply the new seat belts but none of the local dealerships will do the work - say they won’t get reimbursed. The selling dealership four hour drive away will do the swap but I find it ridiculous the local dealers have such an attitude. Oh well- that’s Chevrolet for you. Frustrated! It has been escalated to level three at Chevrolet and hopefully they will get some local dealership to agree to do the work.

10-28-2018, 07:53 AM	#2
Alain Drives: 2016 Challenger Hellcat, 2018 ZL1LE Join Date: Dec 2009 Location: Northern NJ Posts: 3,003	That's lame !!!! I'm sure corporate GM will get one of your local dealerships to stop being babies and do the work. Make sure you push hard enough. Remind them that you just spent $70,000 +++ on one of their flagship cars and the least one of their greedy dealerships can do is spend the two or three hours of labor to fix THEIR MISTAKE !! good luck man, if they don't want to do it, it's an easy job for you to do yourself. __________________ 2016 Challenger Hellcat /B5 blue/Sepia interior/Brass Monkey Wheels/ 2018 ZL1 1LE/Red hot 2019 Shellby GT 350R/ Oxford white/ Matte Black Stripes/ Carbon Fiber Dash/ Electronics Package #413

10-28-2018, 08:12 AM	#3
vtirocz Drives: 2017 Camaro 1SS M6 Join Date: Apr 2015 Location: Indy Posts: 2,460	That's terrible! GM / dealer network should fix that ASAP and have a process in place for this kind of stuff to make things right in a timely manner. However, I personally would not trust someone to work on my car that was forced to do so. Congrats on the new car!! __________________ 2017 Camaro 1SS, M6, Hurst shifter, Hyper Blue, NPP, Gray Split Spoke Wheels Best 1/4 Mile: 12.24 @ 115.9 mph

10-28-2018, 08:31 AM	#4
RedC7Vette Drives: Red Corvette Join Date: May 2013 Location: Tennessee Posts: 59	Factory Error on my ZL1 I agree. I am reluctant to trust the work of dealers forced to do something. I will probably end up driving the four hours back to the selling dealer to have the swap done. It is sad however about the attitude of the GM franchise network. Thanks for the congrats.

10-28-2018, 08:40 AM	#5
mlee CamaroFans.com Drives: ZLE & ZR2 Join Date: Oct 2008 Location: Conroe, TX Posts: 37,507 View My Garage	I didn't get red seat belts either... But the Biggest Error is you didn't post pics of this car. Satin Steel Gray Metallic was really pulling at me and I know it looks AWESOME on a ZLE... __________________

10-28-2018, 08:46 AM	#6
URBAN LEGEND Drives: 20 X3M CP & 19 ZL1 1LE A10 Join Date: Jun 2013 Location: Brenham, TX Posts: 3,517	What’s interesting to me is in that the factory messed up. All of these parts get scanned before installation. So how is this possible? __________________ 🔺22 RS E TRON GT 🔺21 Model S Plaid

10-28-2018, 09:15 AM	#8
Lethal Z American Gearhead!! Drives: ZL1 1LE/GT350/Ford RS/Gen 2 Raptor Join Date: Mar 2013 Location: Merica Posts: 433	From a glass is half full perspective; Factory build errors are very rare and you may have a one off vehicle. I personally would leave it alone, get the red belts from the dealership but never install them.

10-28-2018, 09:25 AM	#9
RedC7Vette Drives: Red Corvette Join Date: May 2013 Location: Tennessee Posts: 59	Lol...a collectors item. Hmmmm

10-28-2018, 10:19 AM	#11
Revalot Drives: ZL1/1LE parts added Join Date: May 2018 Location: Somewhere around Texas pines tress and smooth asphalt Posts: 609	RedC7Vette How was the 4 hour ride ? I will probably never go over a couple of hours when I get mine. And if you don't mind how old are you ? I'm 48 athlete build but a 6,4 I'm just trying to get a long term feel/ understanding of the car. Sorry about the belts, I hope it's taking care of quickly.

10-28-2018, 10:51 AM	#13
vja 2014 zl1 Drives: 2018 Triple Black ZL1 A10 Join Date: Mar 2015 Location: MS Delta Posts: 47	The dealer I bought from was 8 hrs away. I drove a 2014 ZL1 there to trade and a new 2018 back. Got some sleep and drove 6.5 hrs to Bowling Green for CamaroFest Vlll. Drive it, that's what it was built for.

10-28-2018, 01:07 PM	#14
Michael2000 Drives: . Join Date: Jan 2013 Location: Southern California Posts: 467	You might want to think about whether you really want the red belts. Not saying the red ones are bad, but I personally would rather have the black ones myself. I just think it fits the interior color scheme better.

User Name		Remember Me?
Password