Chevy customer service says car is "In Transit"... should I believe it? - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

GrandpaSeth · 06-02-2009, 04:08 PM

I called my dealer today to get an update on the status of my car. The last time I called was on 5/19, and he told me then that it was Bayed. I figured that it had something to do with the striping process. So I give him a call again today asking for an update, and he told me that it is still Bayed as of May 27. Since 5/27 was about a week ago, I figured that I'd call Chevy CS to see if they had more up-to-date info. According to CS, my car is "in transit" and should arrive anytime now. The rep said that she doesn't have an ETA though.

I would hope that my car would have been done the striping and QC process by now, so I'd like to believe what they told me. However, I know that Chevy CS hasn't been very reliable for a lot of people, so I'm not getting my hopes up too much. Was anyone else told by CS that their car was in transit, and if so, how did that turn out? Any other CS related stories to share?

KJS · 06-02-2009, 04:31 PM

Nope.
Do a search on Customer Service or 1-800 (fill in the blanks), you'll be surpised(?) that almost all the answers were either wrong, or they just call the dealer, etc.

camarossrs2150 · 06-02-2009, 05:09 PM

Quote:

Originally Posted by GrandpaSeth

I called my dealer today to get an update on the status of my car. The last time I called was on 5/19, and he told me then that it was Bayed. I figured that it had something to do with the striping process. So I give him a call again today asking for an update, and he told me that it is still Bayed as of May 27. Since 5/27 was about a week ago, I figured that I'd call Chevy CS to see if they had more up-to-date info. According to CS, my car is "in transit" and should arrive anytime now. The rep said that she doesn't have an ETA though.

I would hope that my car would have been done the striping and QC process by now, so I'd like to believe what they told me. However, I know that Chevy CS hasn't been very reliable for a lot of people, so I'm not getting my hopes up too much. Was anyone else told by CS that their car was in transit, and if so, how did that turn out? Any other CS related stories to share?

cs told me my car was delivered on the 29th of may im still waiting

mws444 · 06-02-2009, 08:40 PM

Posted above, they told me the same thing, I guess it is the anwser of the week.

dirtdog67 · 06-02-2009, 10:59 PM

Don't hold your breath until you actually see it at the dealership or in your garage.

dbotsfordtat · 06-03-2009, 07:39 AM

Yep, according to CS mine is intransit as well. I don't believe intransit means "on the way" in GM-speak. I think it means it exited the factory, meaning it could be parked outside the factory doors for the next month and be considered intransit.

nards444 · 06-03-2009, 07:57 AM

if it has to go to QC it could be a min. But from what I have seen cars have been in transit for about 1 to 2 weeks, barring any issues.

jm88 · 06-03-2009, 08:34 AM

I had CS tell me that my car has left QC and is on a Train, when I asked if they were sure... they called back DBC who stated it was. In my case, I had been bayed and the status change is a positive thing.

howsweet · 06-03-2009, 04:55 PM

Quote:

Originally Posted by GrandpaSeth

I called my dealer today to get an update on the status of my car. The last time I called was on 5/19, and he told me then that it was Bayed. I figured that it had something to do with the striping process. So I give him a call again today asking for an update, and he told me that it is still Bayed as of May 27. Since 5/27 was about a week ago, I figured that I'd call Chevy CS to see if they had more up-to-date info. According to CS, my car is "in transit" and should arrive anytime now. The rep said that she doesn't have an ETA though.

I would hope that my car would have been done the striping and QC process by now, so I'd like to believe what they told me. However, I know that Chevy CS hasn't been very reliable for a lot of people, so I'm not getting my hopes up too much. Was anyone else told by CS that their car was in transit, and if so, how did that turn out? Any other CS related stories to share?

yeh they told me the same thing a few weeks ago and then i called and they said it was bayed and the dealer told me it was bayed then gm told me it was in transit and now i call yesterday and they tell me it hasnt even left the plant on qc hold and not even left so i d k what u should believe my dealer told me the stripes on my car which is iom w cyber gray they hav to install at dealer ??? and the stripes are there waiting for the car to come!!

getoverit · 06-03-2009, 06:55 PM

Bayed is part of "In Transit"

camarokev · 06-04-2009, 03:46 PM

the cgm stripes should be installed at the plant, mine where, at least it says they were on the window sticker

stikSS · 06-04-2009, 04:22 PM

Your order can say "In Transit" and not be moving. To all with factory stripes, it will go to "In Transit" as soon as it leaves to get striped in Whitby, CA, and then returned to the plant for a rail car. Unless your dealer or CS can give you a rail car #, your car is most likely still bayed waiting on a rail car. If you have a rail car #, you're in LUCK!!!!

06-02-2009, 04:08 PM	#1
GrandpaSeth Drives: 1996 Buick Riviera SC Join Date: May 2009 Location: Elkridge, MD Posts: 22	Chevy customer service says car is "In Transit"... should I believe it? I called my dealer today to get an update on the status of my car. The last time I called was on 5/19, and he told me then that it was Bayed. I figured that it had something to do with the striping process. So I give him a call again today asking for an update, and he told me that it is still Bayed as of May 27. Since 5/27 was about a week ago, I figured that I'd call Chevy CS to see if they had more up-to-date info. According to CS, my car is "in transit" and should arrive anytime now. The rep said that she doesn't have an ETA though. I would hope that my car would have been done the striping and QC process by now, so I'd like to believe what they told me. However, I know that Chevy CS hasn't been very reliable for a lot of people, so I'm not getting my hopes up too much. Was anyone else told by CS that their car was in transit, and if so, how did that turn out? Any other CS related stories to share? __________________ On order: 2010 Camaro 2SS IOM with CGM stripes Event Code History: 2000: 4/13 3000: 4/14 3100: 4/30 3300: 4/30 3400: 5/7 3800: 5/14 VIN: 2G1FK1EJ3A9110231 IT'S ALIVE! 4B00: as of 5/19 (Possibly before then.) 5000: 6/5!!!!! 6000: VERY SOON.

06-02-2009, 04:31 PM	#2
KJS Drives: '10 RJT,'95&'14 Vette Join Date: Feb 2009 Location: Cut Throat, NY Posts: 1,723 View My Garage	Nope. Do a search on Customer Service or 1-800 (fill in the blanks), you'll be surpised(?) that almost all the answers were either wrong, or they just call the dealer, etc. __________________ *"As ye sow, so shall ye reap" - Me* Mine at sunset

06-02-2009, 10:59 PM	#5
dirtdog67 Menehune Drives: Currently: 2010 Camaro Join Date: Apr 2009 Location: Driving Posts: 149	Don't hold your breath until you actually see it at the dealership or in your garage. __________________ What would Brian Boitano do?

06-03-2009, 07:57 AM	#7
nards444 Drives: 1SS/RS Black Join Date: May 2009 Location: New york Posts: 2,123 View My Garage	if it has to go to QC it could be a min. But from what I have seen cars have been in transit for about 1 to 2 weeks, barring any issues. __________________ 2010 1SS/RS Black, CGM stripes, polished Rims, Tinted windows, Hurst shifter

06-04-2009, 03:46 PM	#11
camarokev camaro #2449 Drives: 2010 iom 2ss/rs, 03 avalanche Join Date: Jan 2007 Location: antigo wi Posts: 196	the cgm stripes should be installed at the plant, mine where, at least it says they were on the window sticker __________________ Camaro # 2449 iom 2ss/rs, 6-speed manual, sunroof, orange interior Ordered: oct 08. Built: 4/2/09 Delivered: 6/10/09 Location:The Driveway!!!!

06-02-2009, 08:40 PM	#4
mws444 Drives: 701 RWHP Lingenfelter/Pedders Beast Join Date: Apr 2009 Location: El Paso Posts: 2,973	Posted above, they told me the same thing, I guess it is the anwser of the week.

06-03-2009, 07:39 AM	#6
dbotsfordtat Drives: 2016 Camaro Join Date: Nov 2008 Location: Iowa Posts: 502	Yep, according to CS mine is intransit as well. I don't believe intransit means "on the way" in GM-speak. I think it means it exited the factory, meaning it could be parked outside the factory doors for the next month and be considered intransit.

06-03-2009, 08:34 AM	#8
jm88 RJT 2SS RS Auto -"Sookie" Drives: 13 BMW X6 50i - M Perf Join Date: Apr 2009 Location: Nevada Posts: 194 View My Garage	I had CS tell me that my car has left QC and is on a Train, when I asked if they were sure... they called back DBC who stated it was. In my case, I had been bayed and the status change is a positive thing.

06-03-2009, 06:55 PM	#10
getoverit Drives: Camaro Join Date: May 2009 Location: Detroit Posts: 18	Bayed is part of "In Transit"

06-04-2009, 04:22 PM	#12
stikSS 9691 & 97586 Drives: 2010 SS, 1999 SS, 1993 Z28 Join Date: Mar 2009 Location: Sanford, NC Posts: 2,814 View My Garage	Your order can say "In Transit" and not be moving. To all with factory stripes, it will go to "In Transit" as soon as it leaves to get striped in Whitby, CA, and then returned to the plant for a rail car. Unless your dealer or CS can give you a rail car #, your car is most likely still bayed waiting on a rail car. If you have a rail car #, you're in LUCK!!!! __________________ http://www.camarosouth.com camarosouth@hotmail.com

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