HUD Fading in and Out. 2013 issue? HELP - Page 11 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

*Camaro_Corvette* · 10-16-2013, 07:12 AM

This is starting to be a real freaking issue.

Chevrolet Customer Svc · 10-16-2013, 02:14 PM

Quote:

Originally Posted by Camaro_Corvette

This is starting to be a real freaking issue.

Hello Camaro_Corvette,

I understand a malfunction with your HUD is frustrating to deal with. I am sorry the issue has not been able to be duplicated while at the dealer. We would like the opportunity to discuss your situation with you. Please contact us via private message and include your contact information, VIN, current mileage and the name and location of the dealer you have worked with. We look forward to hearing from you.

Regards,

Laura M. (assisting William R.)
Chevrolet Customer Care

Kiteboarder85 · 10-16-2013, 02:56 PM

My HUD was all the way up with brightness and no glasses were being worn. The HUD was still changing when I pressed the optional view button (rpms, speeds, weather, or all at once). Everytime it flickered it would be a different view so it was working at the time but just not lit up on the window! Again- light brightness alllllllll the way on- clockwise.

Chevrolet Customer Svc · 10-17-2013, 08:57 AM

Hi Jordan23,

Please keep us posted on this issue! If it happens again, we would be happy to assist in a resolution for you.

Jessica
Chevrolet Customer Care

Quote:

Originally Posted by Jordan23

I have a 2011 and mine was fading in and out on the way to work yesterday for the first time. It was fine when I got off and this morning. Weird.

gmcrash · 11-18-2013, 12:19 AM

Had my HUD replaced 2 to 3 month ago. This friday it started going out again. I really don't look forward to going through this again!

Crand · 01-24-2014, 07:18 PM

My HUD has been doing this since I bought the car. One time it happened when I was a block from the dealer so I drove over there and showed it to a service advisor. Despite this, they refuse to fix it. So far my experience with this car has taught me a lot about GM customer service, or more accurately, the lack thereof. Thank god I don't have a more serious problem.

Quote:

Originally Posted by Chevrolet Customer Svc

If it happens again, we would be happy to assist in a resolution for you.

Jessica
Chevrolet Customer Care

The above quote is a lie. I wish it weren't but there isn't really anything that these Customer Care people can do for you. The only reason they blanket this forum, and others (google it), is that it maintains an image of customer care. All their promises are empty and they have absolutely zero control over these situations.

2ssrsvert · 01-24-2014, 08:12 PM

I just bought a new 2103 LS3 2SS RS convertible and have about 950 miles on it and my HUD has been giving me problems already it just blanks out while driving did it yesterday on the way home about 20 times in 10 miles. it has done it on and off since I bought the car a few weeks ago. Hope this is not a sign of what is to come. I chose the Camaro over the Boss 302 and got every option that is available after saving for a while. now I am concerned reading this post and others on the internet. I have a good dealer and have recently bought a new 14 Silverado from them as well.. Hope this will get corrected being I just gave GM over 90k of my hard earned money in the last 2 months.

pmandeep · 02-03-2014, 03:11 PM

Update from me, I have had them do the software update in August however I haven't had a chance to drive the car that much in the last four months only drove it maybe another 2100 miles but issue seems to have been fixed.

Tomash · 02-14-2014, 08:02 AM

Bumping thread since it just started happening in my 2013 Camaro (european version, basically a 2SS).
What's funnier is that it started 30 minutes ago, right after getting the car back from dealership where they just "read and scanned all the codes because the people at GM central can not believe my radio does not have bluetooth audio streaming".

A few days ago I got a radio software update to the latest version (so I was told), in an attempt to bring up the bluetooth audio streaming feature.

The HUD dimming was reproducible enough that I managed to record a vid:

And yes, it was coming back after firing up the turn-light (and turning).

I also have the issue of fan speed indicator being stuck on whatever setting was on when doing a cold start. After warming up a bit and re-starting, the fan speed indicator works fine.

Kleeeb · 02-14-2014, 10:44 AM

That is really odd. I was looking at a 2013 before I got my 2014 and the HUD seemed to work fine while I was in it... But It only had like 18 miles on it. Another question, since I got a 2014, I went with the 1LT. Will the dealer install a HUD for me? How much would this cost if they were to do so?

BigBoyBlue · 03-23-2014, 07:11 PM

BUMPING this since my 2013 ZL1's HUD just did this on the way back from the gas station. The HUD came on and off a few times, always slowly fading away.

I'm very aggravated. I don't really want the dealer messing with the car, especially after reading the stories that some of you have posted about what has happened to your ZL1s while at the dealer. I am appalled that dealers would be so cavalier with a $60k car. BMW and Ford both treated my cars very well. Both of my M3s were treated like $200k cars by the dealer.

Anyway, is there a documented fix for this? Does the software update work? I would rather the software update than having to have the whole unit replaced.

Vjc834 · 03-28-2014, 02:42 PM

Quote:

Originally Posted by BigBoyBlue

BUMPING this since my 2013 ZL1's HUD just did this on the way back from the gas station. The HUD came on and off a few times, always slowly fading away.

I'm very aggravated. I don't really want the dealer messing with the car, especially after reading the stories that some of you have posted about what has happened to your ZL1s while at the dealer. I am appalled that dealers would be so cavalier with a $60k car. BMW and Ford both treated my cars very well. Both of my M3s were treated like $200k cars by the dealer.

Anyway, is there a documented fix for this? Does the software update work? I would rather the software update than having to have the whole unit replaced.

I had to have my HUD replaced. Gentilini Chevrolet in Woodbine, NJ did a real nice job. I've had no issues with it or my car since.

chellelea · 04-15-2014, 11:09 PM

2nd time I've had this problem with my HUD fading out since getting my 2013 SS. I know it's a minor issue but I've had several minor issues in the past 7 months. Plus when your car is your daily driver and the dealer wants to keep it there for anything more than an oil change...grr.

mailclerk · 04-16-2014, 11:06 AM

Quote:

Originally Posted by RedCamaroZL1

Thanks, I feel better about it now. Just drove it more, about 30 miles and the HUD was fine. No issue this time. Hope it was a fluke before. It was similar to how it dims when entering a tunnel, but just kept dimming until off. Oh well, fingers crossed.

RedCamaroZL1,

Don't drive miles and think the issue will go away. Take it in to the dealership right away and get it repaired!

When I had issues with my Camaro the GPS radio portion didn't operate. Can't say much about dealer prep that I paid for.

Anyway my car was in the shop for about two weeks when GM authorized the dealer to replace the entire radio panel.

Nothings perfect in this world including our Camaros. Get it in and fixed so the hurt/frustration will be less for you.

Mail Clerk

10-16-2013, 07:12 AM	#141
Camaro_Corvette 36.58625, -121.7568 Drives: Team 1LE Join Date: Mar 2008 Location: Earth Posts: 23,709 View My Garage	This is starting to be a real freaking issue. __________________ I am seriously never serious vv V vv Next order of business

10-16-2013, 02:56 PM	#143
Kiteboarder85 Drives: 2018 SS - 2015 SS 1LE - 2013 SS Join Date: Aug 2013 Location: Freeland, MI Posts: 418 View My Garage	My HUD was all the way up with brightness and no glasses were being worn. The HUD was still changing when I pressed the optional view button (rpms, speeds, weather, or all at once). Everytime it flickered it would be a different view so it was working at the time but just not lit up on the window! Again- light brightness alllllllll the way on- clockwise. __________________ Billy B. Current: 2018 Hyper Blue SS

02-03-2014, 03:11 PM	#148
pmandeep Drives: 2013 VR 2LT/RS Join Date: May 2013 Location: Michigan Posts: 266	Update from me, I have had them do the software update in August however I haven't had a chance to drive the car that much in the last four months only drove it maybe another 2100 miles but issue seems to have been fixed. __________________ 2013 Victory Red 2LT/RS "I don't break rules. I just bend'em - a lot!" -Sideswipe

02-14-2014, 10:44 AM	#150
Kleeeb Drives: 2014 Red Hot 1LT/RS Join Date: May 2013 Location: College Station, TX Posts: 1,801	That is really odd. I was looking at a 2013 before I got my 2014 and the HUD seemed to work fine while I was in it... But It only had like 18 miles on it. Another question, since I got a 2014, I went with the 1LT. Will the dealer install a HUD for me? How much would this cost if they were to do so? __________________

03-23-2014, 07:11 PM	#151
BigBoyBlue Go NY Giants & NY Rangers Drives: 2013 ZL1 M6 Join Date: Nov 2013 Location: Maryland Posts: 782	Documented Fix Yet? BUMPING this since my 2013 ZL1's HUD just did this on the way back from the gas station. The HUD came on and off a few times, always slowly fading away. I'm very aggravated. I don't really want the dealer messing with the car, especially after reading the stories that some of you have posted about what has happened to your ZL1s while at the dealer. I am appalled that dealers would be so cavalier with a $60k car. BMW and Ford both treated my cars very well. Both of my M3s were treated like $200k cars by the dealer. Anyway, is there a documented fix for this? Does the software update work? I would rather the software update than having to have the whole unit replaced. __________________ Molon Labe!

11-18-2013, 12:19 AM	#145
gmcrash Drives: 2012 Synergy Camaro SS, 2014 2SS/RS Join Date: Nov 2012 Location: Orange TX Posts: 24	Had my HUD replaced 2 to 3 month ago. This friday it started going out again. I really don't look forward to going through this again!

01-24-2014, 08:12 PM	#147
2ssrsvert Drives: 2013 2SS RS BLACK CONVERTIBLE Join Date: Jan 2014 Location: Buford GA Posts: 190	I just bought a new 2103 LS3 2SS RS convertible and have about 950 miles on it and my HUD has been giving me problems already it just blanks out while driving did it yesterday on the way home about 20 times in 10 miles. it has done it on and off since I bought the car a few weeks ago. Hope this is not a sign of what is to come. I chose the Camaro over the Boss 302 and got every option that is available after saving for a while. now I am concerned reading this post and others on the internet. I have a good dealer and have recently bought a new 14 Silverado from them as well.. Hope this will get corrected being I just gave GM over 90k of my hard earned money in the last 2 months.

04-15-2014, 11:09 PM	#153
chellelea H-Town Camaro Club Drives: 2013 2SS/RS Vert Join Date: Apr 2014 Location: Cypress,TX Posts: 25	2nd time I've had this problem with my HUD fading out since getting my 2013 SS. I know it's a minor issue but I've had several minor issues in the past 7 months. Plus when your car is your daily driver and the dealer wants to keep it there for anything more than an oil change...grr.