11-29-2013, 10:51 PM | #85 | |
Drives: '13 2LT RS Convertible - AGM Join Date: Jun 2013
Location: Metro Vancouver BC
Posts: 159
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Quote:
Best of luck to you! |
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11-30-2013, 11:02 AM | #86 |
7 year Cancer Survivor!
Drives: 17 Cruze RS, 07 G6 GT, 99 Astro Join Date: Dec 2007
Location: East Tennessee
Posts: 21,547
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Here is a new picture I took this morning that really illustrates how far out of wack my top is.
This is when it's fully in the up position before it is latched Oh and I looked down into the top well and saw at least 5 points per side that can be adjusted.
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The Bird is the word! Last edited by Angrybird 12; 11-30-2013 at 11:22 AM. |
11-30-2013, 11:16 AM | #87 |
Drives: 2014 2ss/RS 5th gen Camaro #2 Join Date: May 2012
Location: arkansas
Posts: 496
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gah... that's just... I'm sorry man
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12-01-2013, 04:23 PM | #88 |
Drives: '13 2LT RS Convertible - AGM Join Date: Jun 2013
Location: Metro Vancouver BC
Posts: 159
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That is just absurd. Looking forward to hearing how your meeting with the District rep goes. It would be helpful to all owners if GM (US and Canada) could identify a more standardized, practical approach. Frankly, a blanket extended warranty and replacement of frame/fabric of any affected units would be the right thing to do. Not the cheapest, mind you, but certainly the most fair. GM's warranty costs to dealers for labour/contracting out repair/car loaners etc, when added up, are likely lower than this. But when we factor in the costs we incur by being w/o our cars, and most importantly, loss of confidence in the product (reputation), someone needs to present a business case to them. Their slipshod approach, as shown in your photo, is simply unacceptable and is going to cost them market share.
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12-01-2013, 04:28 PM | #89 | |
7 year Cancer Survivor!
Drives: 17 Cruze RS, 07 G6 GT, 99 Astro Join Date: Dec 2007
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Quote:
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Cancer's a bitch! Enjoy life while you can! LIVE, LOVE, DRIVE...
The Bird is the word! |
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12-02-2013, 12:27 PM | #90 |
7 year Cancer Survivor!
Drives: 17 Cruze RS, 07 G6 GT, 99 Astro Join Date: Dec 2007
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I just got off the phone with the customer service specialist. I gave them my story and the issues I am having. I also laid out what I was wanting. It just so happens another dealer 20 miles from my house has a in house top guy trained on these tops. The Specialist is going to get in touch with them to get me an appointment. Hopefully this week.
Update: I already got a call from the other dealership. I now have an appointment at 1 tomorrow for them to look at it. Wish me luck.
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Cancer's a bitch! Enjoy life while you can! LIVE, LOVE, DRIVE...
The Bird is the word! |
12-02-2013, 06:31 PM | #91 |
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Drives: Camaro 2SS/RS Join Date: Sep 2013
Location: New Hampshire
Posts: 341
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That is good news, quick action. Hope you are the route to success here. It is very apparent that this work needs someone who has some experience. Unfortunately, most of that experience is from other bad tops.
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12-02-2013, 09:08 PM | #92 |
Drives: 2013 Black 2 LT vert Join Date: Jul 2013
Location: kansas city
Posts: 1,765
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angrybird. love the photo with the snow on your car. hey, no need to worry about the top now, snow is here! ha ha. good luck on the top!
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12-02-2013, 09:18 PM | #93 |
7 year Cancer Survivor!
Drives: 17 Cruze RS, 07 G6 GT, 99 Astro Join Date: Dec 2007
Location: East Tennessee
Posts: 21,547
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Well we get several top down days during the winter, I want it ready for when those days happen. Like the day I took this picture last winter.
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Cancer's a bitch! Enjoy life while you can! LIVE, LOVE, DRIVE...
The Bird is the word! |
12-02-2013, 10:19 PM | #94 |
Drives: '12 2LT Convertible Join Date: Mar 2012
Location: Belmont, California
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I had something like this happen after I had my top replaced. It turned out the Torx bolts on the top piece that attaches to the windshield frame when closed were loose. It was very odd, but after tightening them down all was well.
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Mods: GM Locking Gas Cap, RS License Plate Frame, SS Brembos, ZL1 FrontEnd, 14/15 Convertible Top
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12-02-2013, 10:26 PM | #95 | |
7 year Cancer Survivor!
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Quote:
I will post more tomorrow after I talk to the second dealer.
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Cancer's a bitch! Enjoy life while you can! LIVE, LOVE, DRIVE...
The Bird is the word! |
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12-03-2013, 12:54 AM | #96 | |
Drives: '13 2LT RS Convertible - AGM Join Date: Jun 2013
Location: Metro Vancouver BC
Posts: 159
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Quote:
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12-03-2013, 02:47 PM | #97 |
7 year Cancer Survivor!
Drives: 17 Cruze RS, 07 G6 GT, 99 Astro Join Date: Dec 2007
Location: East Tennessee
Posts: 21,547
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Well the Saga continues... Everyone seems to agree the top has issues but nobody knows how to fix it. I went to the second dealer and their top guy said either the fabric was still too tight or the frame was warped. He couldn't fix it. They were going to send me to the shop they used before but they are no longer in business because the owner died. So they called another dealer and asked who they used, then sent me 20 more miles down the road only to be told the same thing, yeah there is a problem but don't know what to do.
So I ended up wasting 3 hours, drove 60 miles and I know no more than before. The second dealer is supposed to talk to the district service rep tomorrow and see what path to take next....
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Cancer's a bitch! Enjoy life while you can! LIVE, LOVE, DRIVE...
The Bird is the word! |
12-03-2013, 10:06 PM | #98 |
Drives: Yes Join Date: Nov 2009
Location: PA
Posts: 646
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Good luck! Just be thankful you aren't under this recall...
http://blogs.cars.com/kickingtires/2...aro-coupe.html |
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