07-12-2013, 03:22 PM | #1 |
Drives: Corvette ZO6 CSR edition #47 Join Date: Apr 2009
Location: Calhoun, GA
Posts: 767
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Rick Hendrick's Chevy in Atlanta screwed me
First off was on a preorder for the C7 $1000 deposit paid 06/2013. Get a call on 07/04/13 your order has been pulled to be put into system. They wanted a additional $4000 for the deposit. No problem. Then get a call today. "Our Gm has decided to make the $5000 total deposit a addition to the MSRP price we agreed upon. Bull we agreed on MSRP and that's it. So my lost time staying with this dealer now puts we searching for another one to get in the back of the line. This is wrong and GM needs to address it. Kelly with customer service where are you. Others I now here are being told the same thing from them. This is very bad business and disguises me and the brand.....
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07-13-2013, 12:24 PM | #2 |
Drives: C6 Vert Join Date: May 2013
Location: chicago
Posts: 41
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Thats why there is a list serve.
Bad business once lives on forever on the INTERNET- some car dealers will never realize this. I for one will never deal with a dealer that has anything negative posted in a list serve. |
07-13-2013, 12:49 PM | #3 |
Drives: 1969 Corvair, 2018 Camaro T4 RS Join Date: Mar 2009
Location: Detroit Metropolitan Area
Posts: 2,881
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One wondes if your dealer ever heard of Maxie Price. The upshot is for reasons I have not learned Maxie Price went from the number two Corvette sales (second to Kerbeck) to run of the mill. I recall these kind of allegations were attached to the dealership. No idea if there was substance but I surmise the current reality speaks volumes.
Laborsmith |
07-13-2013, 02:01 PM | #4 |
General Motors Aficionado
Drives: 2023 GMC Canyon, 2020 Colorado Join Date: Aug 2008
Location: Florida
Posts: 37,371
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Hendrick dealers are notorious for pulling this kind of BS.
Ever seen ADM on a Sonic? Hendrick does it.
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07-13-2013, 03:18 PM | #5 |
Drives: 14'Stingray/13'LandRover/12' Harley Join Date: Apr 2013
Location: Texas
Posts: 127
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Go Kerbeck!
I canceled the order With my local dealer (Texas), and placed a new one last week with Kerbeck. spot # 158 , delivery Est. before november. MSRP. no bullsh*t. no xtra fees!
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07-13-2013, 03:28 PM | #6 |
Drives: Corvette ZO6 CSR edition #47 Join Date: Apr 2009
Location: Calhoun, GA
Posts: 767
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I went with Rick at coughlin. He stepped up and gave me honest answers and actually cared about my frustrations with the Hendricks.
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07-13-2013, 03:31 PM | #7 |
Drives: Corvette ZO6 CSR edition #47 Join Date: Apr 2009
Location: Calhoun, GA
Posts: 767
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I just got this little email from hendrick's.
"Here is your refund. Thanks for working with us and good luck!" I quoted that right of the email. Well good luck, I don't give up till the top hears what I got to say. Hell I need a good excuse to fly my plane. Guess I will make a trip to NC next week and hand deliver my complaint to hendrick automotive.
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07-15-2013, 09:39 AM | #8 |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Hey Lawdogg,
I am sorry that you are having to deal with all these concerns with the dealership! Private message me with more details and I will help you however I can. Kelly J. Chevrolet Customer Care
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07-15-2013, 12:54 PM | #9 |
Drives: 2012 Summit White Camaro 2LT Join Date: Apr 2012
Location: Savannah, GA
Posts: 1,179
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I contacted Hendrick in Atlanta months ago and they told me up front there would be an ADM. They said everyone was going to pay it or they wouldn't get a car. Same deal as you...$1000 deposit, an additional $4000 when the order is picked and all of that was on top of MSRP.
I walked right then and found another dealer...Hendrick was criminal when I bought my Camaro....had to get my lawyer involved to make them do what they were supposed to do. Chevy customer service did nothing for me even though I pursued it. I will NEVER buy another car from any Hendrick Dealer.
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09-01-2013, 09:53 PM | #10 |
Drives: 2014 Z51 Corvette Join Date: Dec 2008
Location: Wisconsin
Posts: 1,349
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This guy is quite the crook, Hendrick is the charter member in the 5k over MSRP dealer club.
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09-01-2013, 10:18 PM | #11 |
Drives: 2012 AGM SS Join Date: Jun 2012
Location: Las Vegas
Posts: 1,407
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You may want to read this. He recently was quoted saying this...
“I recently became aware that a customer of ours was quoted a price above MSRP on a new Chevrolet Corvette. I regret that this happened as this is not common practice in any of our stores. Hendrick Automotive Group has a policy that no one will quote a price above MSRP on any new Corvettes. We have a tremendous relationship with the National Corvette Restorers Society, the Corvette museum and Corvette clubs across the country and the world. Hendrick Automotive Group has supported Corvette fundraisers and charities at the museum and private clubs in the past and this will continue in the future. As an avid collector and preserver of Corvettes, I have a lot of personal pride in our relationship with the Corvette community. Again, I regret this happened and can assure all Corvette customers that it will not happen again.” -Rick Hendrick, Chairman of Hendrick Automotive Group Sounds like the dealer is the crook, why not turn them in and it sounds like it'll get sorted out.
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09-12-2013, 10:39 PM | #12 | |
Use the Force
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Quote:
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09-12-2013, 10:53 PM | #13 | |
Retired from Car mfrs....
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Quote:
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09-12-2013, 11:23 PM | #14 | |
Use the Force
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Quote:
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Walk softly, carry a light saber and drive a ZL1!
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