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Old 12-03-2015, 09:05 AM   #1443
Dreng
 
Drives: 13 Camaro
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Quote:
Originally Posted by Atra View Post
Man it's hard to get a human being at Jack Cooper transport on the phone...ridiculous.
Lol I'm sure they do that on purpose as the high volume of camaro calls.
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Old 12-03-2015, 09:07 AM   #1444
Atra
 
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Lol I'm sure they do that on purpose as the high volume of camaro calls.
Well they can go f*ck themselves and pick up the phone
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Old 12-03-2015, 09:09 AM   #1445
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4300 again today. Please let someone here have positive movement today.
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Old 12-03-2015, 09:12 AM   #1446
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Well, maybe people should stop buying vehicles shipped by Jack Cooper; that will teach them who their customers are.

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Old 12-03-2015, 09:14 AM   #1447
Atra
 
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Well, maybe people should stop buying vehicles shipped by Jack Cooper; that will teach them who their customers are.

Laborsmith
Seriously..if I do get hold of someone they're gonna have a bad time for sure...
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Old 12-03-2015, 09:16 AM   #1448
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QUOTE=Atra;8767952]Seriously..if I do get hold of someone they're gonna have a bad time for sure...[/QUOTE]



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Old 12-03-2015, 09:23 AM   #1449
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QUOTE=Atra;8767952]Seriously..if I do get hold of someone they're gonna have a bad time for sure...


Laborsmith[/QUOTE]

Oh...was it sarcasm about me not being Jack Cooper's customer? If so I really don't care. No matter how you view it. If you're moving what's mine-I need to be able to talk to you, especially when what's mine is a significant investment..
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Old 12-03-2015, 09:31 AM   #1450
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No sarcasm intended. The continuing complaint about transportation seems to be Dispatch is not putting loads together in a timely manner, at least that is how I am interpreting them, so if several hundred retail customers have Dispatch track their order I think that will take time away from putting loads together.


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Old 12-03-2015, 09:33 AM   #1451
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Quote:
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4300 again today. Please let someone here have positive movement today.
I just posted something on Beckys thread....chatted with Chevy, mine has been released from QC hold, now at 4000 ready to ship. Person said mine is still at the Melvindale rail yard, but now is waiting for loading on rail car. The person made some calls while chatting to get the info, wasn't a look at the screen 2 second deal! Persons name is Heather, very helpful!
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Old 12-03-2015, 09:37 AM   #1452
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I just posted something on Beckys thread....chatted with Chevy, mine has been released from QC hold, now at 4000 ready to ship. Person said mine is still at the Melvindale rail yard, but now is waiting for loading on rail car. The person made some calls while chatting to get the info, wasn't a look at the screen 2 second deal! Persons name is Heather, very helpful!
Glad you got some movement going!
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Old 12-03-2015, 09:41 AM   #1453
leadfoot93
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went back to 4B00 today from 4300 since last Friday so we'll see
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Old 12-03-2015, 09:43 AM   #1454
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Quote:
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went back to 4B00 today from 4300 since last Friday so we'll see
You should contact Heather from Chevy customer service, see if you are out of QC hold. Yours might be bayed after being released just waiting for train like mine. Curious to see if that is the pattern.
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Old 12-03-2015, 09:59 AM   #1455
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using the live chat off the chevy page?
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Old 12-03-2015, 10:01 AM   #1456
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using the live chat off the chevy page?
Yes...ask for Heather, she was great. Said she has a bunch of 6th gen orders/people that she is dealing with same QC holds, so she understands our frustrations and really made an effort. All other chats were 2 seconds and any time I asked a question they had no answer and didn't even try to get an answer...she made a few phone calls for me to internal people she said.
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