12-02-2013, 02:03 PM | #1 |
Drives: 2014 Corvette 2LT velocity yellow Join Date: Nov 2013
Location: Waleska, GA - United States
Posts: 15
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Unable to start Speech Recognition
Has anyone else seen this error when trying to use your bluetooth linked smartphone?
I had it twice the first week of ownership, and restarting the car resolved it - but starting yesterday, I get it 100% of the time. Before I take it to the dealer, I wanted to see if anyone else experienced this and had a workaround. I've tried turning bluetooth off/on, deleting / re-adding the connection (it does show as connected on the iPhone in bluetooth options, but if I use the phone, smartlink is not an option for output). This also affects the ability to change speaker volume from the paddles on the steering wheel - they do not work either. |
12-03-2013, 04:33 AM | #2 |
Drives: Torch Red C7 Z51 stingray Join Date: Aug 2013
Location: California
Posts: 65
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Haven't experienced it. I always plug my iPhone to the USB. Should work plugged in or not.
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TR Z51 'Big Sexy'
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12-05-2013, 05:23 AM | #3 |
I saw it Monday. A simple restart didn't cure it, but after a 45min stop it fixed itself. I've heard of a few other people having a similar problem. I'm taking the car in for some other stuff tomorrow, and plan to ask about it (just to get it noted on the record).
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12-05-2013, 06:30 AM | #4 |
Drives: 2014 Corvette 2LT velocity yellow Join Date: Nov 2013
Location: Waleska, GA - United States
Posts: 15
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If you find out anything, please post back - I don't currently have plans to take mine in anytime soon, but would like to be able to use the bluetooth link to my phone.
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12-05-2013, 11:19 AM | #5 |
Drives: 2006 H3 Join Date: Aug 2009
Location: UNITED STATES
Posts: 6
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Topry, so you said that the steering wheel volumn controls are not working
and the speech button to start Bluetooth is not working? check to see if radio station and navigation information is present on the instrument cluster info display, does it indicate what station and is the map present? let me know, thanks. ssdriver |
12-05-2013, 01:42 PM | #6 |
Drives: 2014 Corvette 2LT velocity yellow Join Date: Nov 2013
Location: Waleska, GA - United States
Posts: 15
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It started working today, so I will have to check the instrument panel display next time it occurs (I did not try it before) - the center console display works properly for radio, etc -but I did not try to access the phone/radio from the instrument panel.
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12-09-2013, 07:42 AM | #7 |
I've now had it happen twice.
SSDriver, the steering wheel controls and instrument cluster are totally disconnected from the infotainment system. Audio says no audio connected, nav shows no map, phone says no phone connected. Supposedly the GM rep is going to be at my dealership sometime before Christmas to look at other issues on my car, the dealership wants to make sure he knows about this too. The second time it happened to me was Saturday when picking the car up from the dealership after some getting the reflash for the dim dash at dusk problem, so obviously that isn't the fix... |
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12-09-2013, 08:03 PM | #8 |
Drives: 2006 H3 Join Date: Aug 2009
Location: UNITED STATES
Posts: 6
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I have encountered this issue and to the T of what you have just told me...
was informed that there is a software issue in the instrument cluster cousing infotainment (radio) issues, updated software should be out soon..... SSDriver |
01-18-2014, 03:38 PM | #9 |
Drives: 2014 C7 Convertible Z51 3LT Join Date: Sep 2013
Location: Calgary
Posts: 4
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I took delivery of a C7 Vert recently, and have had this happen to me a couple of times now. Were you given any idea when the SW update will be available? It is definitely intermittent, and quite irritating.
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01-18-2014, 03:44 PM | #10 |
Drives: 2014 C7 Convertible Z51 3LT Join Date: Sep 2013
Location: Calgary
Posts: 4
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SSDriver, do you know if there is a main number where one can get technical information about problems related to C7s? My dealership didn't have any idea about how to resolve the problem. Any assistance would be greatly appreciated!
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01-31-2014, 07:32 AM | #11 |
Drives: 2014 LRG 2LT Z51 Stingray Join Date: Apr 2010
Location: New York
Posts: 46
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Any word yet on when the software update will be coming out?
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01-31-2014, 03:14 PM | #12 |
Drives: 2006 H3 Join Date: Aug 2009
Location: UNITED STATES
Posts: 6
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The software update is available now, have the dealer look up the PI for this
concern, and it gives instructions on what modules need to be updated depending on the vin breakpoint. |
04-16-2015, 04:47 PM | #13 | |
Drives: 2015 and 1972 Stingray Join Date: Apr 2015
Location: New York
Posts: 2
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Quote:
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04-19-2015, 07:24 PM | #14 |
Drives: 2015 and 1972 Stingray Join Date: Apr 2015
Location: New York
Posts: 2
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UPDATE: I let the car sit in the garage for two days. I moved it out into the driveway to wash it and the problem has magically resolved itself. The volume paddles now work and the stereo has stopped spasming on me. Seems like the software has reset itself, but I'm betting this won't be the last time I'll see this problem, so I'm canceling my appointment with the dealership, but requesting that they document that this happened in case I need it for a future warranty claim.
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