COMPLAINT TO GM - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Camaro_hx · 06-01-2011, 03:24 AM

Im writing to GM regarding a problem at my local Dealer..

Does anyone know the correct email address for GM Customer Service (complaints) dept..?

Much appreciated.

Chevrolet Customer Svc · 06-01-2011, 08:54 AM

Mailing AddressGeneral Motors Customer Communication Center P.O. Box 26128, Dubai, United Arab EmiratesTelephone(+971) 4 332 5023 Fax(+971) 4 332 5043 Emailcustomerservice@gmarabia.com

This is the information I found for your local GM Customer Care Center. I hope this information helps you.

Jeff Morris, Chevrolet Customer Service

Camaro_hx · 06-01-2011, 04:44 PM

Quote:

Originally Posted by Chevrolet Customer Svc

Mailing AddressGeneral Motors Customer Communication Center P.O. Box 26128, Dubai, United Arab EmiratesTelephone(+971) 4 332 5023 Fax(+971) 4 332 5043 Emailcustomerservice@gmarabia.com

This is the information I found for your local GM Customer Care Center. I hope this information helps you.

Jeff Morris, Chevrolet Customer Service

---------------
Thank you ever so much Jeff; email sent to the above email.

Thanks again.

Chevrolet Customer Svc · 06-02-2011, 09:47 AM

Not a problem. Hopefully they are able to take care of you and get the issues straightened out with your dealer. If you need anything else just send me a message!

Jeff Morris, Chevrolet Customer Service

Cyber Gray · 06-20-2011, 03:36 AM

Whats the problem Hassan ?

Camaro_hx · 06-20-2011, 03:48 AM

Had a gear-lever slight vibration @ idle (before installing my Flowmaster exhaust). Didnt have time to take the car in before installing the exhaust. When i installed the Flowmaster, i had to take it in for 40K service and at once to fix the gear-lever vibration under warranty.

The dealer declined (VOIDED) my warranty... they said its due to the "aftermarket exhaust"..

BULLSH*T! ME AND EVERYONE ELSE KNOW IT HAS NOTHING TO DO WITH THE EXHAUST!
GM Dubai called me saying "sorry but your warranty is void cus of the exhaust modification".

Anyway, thanks alot for understanding GM!

Camaro_hx · 06-20-2011, 03:53 AM

Quote:

Originally Posted by Chevrolet Customer Svc

Not a problem. Hopefully they are able to take care of you and get the issues straightened out with your dealer. If you need anything else just send me a message!

Jeff Morris, Chevrolet Customer Service

Hi Jeff,
You've been very helpful mate, and thanks once again, but unfortunately, no appreciation from GM, as they VOIDED my warranty unreasonably.

Darkone · 06-20-2011, 04:56 AM

Holy crap! Thanks for letting me know what a bunch of a$$holes GM are!
Im going to remove my intake now and put the stock one in everytime before going in for service. I'd understand if the exhaust caused the problem. But they'd probably blame an oil leak or battery problem on the intake/exhaust if they told you your warranty is VOID.

Camaro_hx · 06-20-2011, 06:36 AM

GM will really grow in my eyes if they come back in return and allow this "gear-lever vibration" problem to be fixed under warranty..

Still have hope..

bo3adlah · 06-23-2011, 11:44 AM

its kuwait.. 3indek was6a warranty 7ta 7g 6ezek.. ma3indek was6a warranty ib6ezek
thats how it goes :p
lool sorry 3al language ymken u get offended bs mo 89dy shy :p

orange-prince · 06-24-2011, 12:16 AM

hehehe
Bo3adlah wallah anek 3ajeeb

Camaro_hx · 06-24-2011, 12:52 PM

Quote:

Originally Posted by bo3adlah

its kuwait.. 3indek was6a warranty 7ta 7g 6ezek.. ma3indek was6a warranty ib6ezek
thats how it goes :p
lool sorry 3al language ymken u get offended bs mo 89dy shy :p

-------
adri 7ajji... magool ella KSS OM ESHA'3LA!

06-01-2011, 03:24 AM	#1
Camaro_hx Account Suspended Drives: 2010 1LT/RS CGM Join Date: Sep 2009 Location: KWT Posts: 2,474 View My Garage	COMPLAINT TO GM Im writing to GM regarding a problem at my local Dealer.. Does anyone know the correct email address for GM Customer Service (complaints) dept..? Much appreciated.

06-20-2011, 03:36 AM	#5
Cyber Gray Wind Rider Drives: ZL1 19 White; Jeep 5.7 GC 15 Join Date: Jan 2010 Location: Muscat Posts: 2,059 View My Garage	Whats the problem Hassan ? __________________ Im not Gray any more !!

06-23-2011, 11:44 AM	#10
bo3adlah Drives: Camaro SS Join Date: Aug 2010 Location: kuwait Posts: 554	its kuwait.. 3indek was6a warranty 7ta 7g 6ezek.. ma3indek was6a warranty ib6ezek thats how it goes :p lool sorry 3al language ymken u get offended bs mo 89dy shy :p __________________ _____________________________________________ mods : bb stripes , showstopper side markers , grill blackout , trunk blackout , interior AAC blue bulb , removed grill ss emblem , the bee-otch and disco ball ,concept diffuser , concept side mirrors. soon to come: taillights , maybe wheels , interior roof alcantra material .

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06-01-2011, 08:54 AM	#2
Chevrolet Customer Svc Drives: GM Vehicles Join Date: Jun 2010 Location: Michigan Posts: 9,328	Mailing AddressGeneral Motors Customer Communication Center P.O. Box 26128, Dubai, United Arab EmiratesTelephone(+971) 4 332 5023 Fax(+971) 4 332 5043 Emailcustomerservice@gmarabia.com This is the information I found for your local GM Customer Care Center. I hope this information helps you. Jeff Morris, Chevrolet Customer Service

06-02-2011, 09:47 AM	#4
Chevrolet Customer Svc Drives: GM Vehicles Join Date: Jun 2010 Location: Michigan Posts: 9,328	Not a problem. Hopefully they are able to take care of you and get the issues straightened out with your dealer. If you need anything else just send me a message! Jeff Morris, Chevrolet Customer Service

06-20-2011, 03:48 AM	#6
Camaro_hx Account Suspended Drives: 2010 1LT/RS CGM Join Date: Sep 2009 Location: KWT Posts: 2,474 View My Garage	Had a gear-lever slight vibration @ idle (before installing my Flowmaster exhaust). Didnt have time to take the car in before installing the exhaust. When i installed the Flowmaster, i had to take it in for 40K service and at once to fix the gear-lever vibration under warranty. The dealer declined (VOIDED) my warranty... they said its due to the "aftermarket exhaust".. BULLSH*T! ME AND EVERYONE ELSE KNOW IT HAS NOTHING TO DO WITH THE EXHAUST! GM Dubai called me saying "sorry but your warranty is void cus of the exhaust modification". Anyway, thanks alot for understanding GM!

06-20-2011, 04:56 AM	#8
Darkone Drives: 2011 Camaro LT/RS SIM Join Date: May 2010 Location: Oman Posts: 167	Holy crap! Thanks for letting me know what a bunch of a$$holes GM are! Im going to remove my intake now and put the stock one in everytime before going in for service. I'd understand if the exhaust caused the problem. But they'd probably blame an oil leak or battery problem on the intake/exhaust if they told you your warranty is VOID.

06-20-2011, 06:36 AM	#9
Camaro_hx Account Suspended Drives: 2010 1LT/RS CGM Join Date: Sep 2009 Location: KWT Posts: 2,474 View My Garage	GM will really grow in my eyes if they come back in return and allow this "gear-lever vibration" problem to be fixed under warranty.. Still have hope..

06-24-2011, 12:16 AM	#11
orange-prince QATAR 2022 Drives: black cts-V coupe a6 Join Date: Apr 2010 Location: doha-qatar ( middle east ) Posts: 983	hehehe Bo3adlah wallah anek 3ajeeb