Quote:
Originally Posted by sahowley
Update
Update
I dropped my car back off at dealer yesterday, 10-31-13, to have a Chevy field engineer diagnose the issue. They have decided to replace the information unit again with a new unit. They are expecting the unit to arrive next Tuesday. I will get the car back Tuesday or Wednesday of next wk. I hate not having my car, but the engineer didn't want me to take it. I'll give another update when I get it back. I have also added to the work order to have the rear diff checked and the tire temperature checked. Mine always reads warm. It never reads hot or cold.
Thanks
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Update…
They installed the third information unit today. It is doing the same thing as the first two. Chevrolet's field engineer no showed on my dealer today so chevy technical support told them they could not continue to work on the car. I've owned the car for 34 days now. It has been in the dealer's shop for 16 DAYS now. This is getting frustrating. Now they will need to wait for field engineer to show up so he can try to figure out what is wrong. Then they will order parts. So far it's taken 5 days plus for each part to show up. Then they will need to wait for engineer to show back up so they can see if it's fixed. This is a nightmare!!! I'm starting to get a little angry. My dealer is doing all they can, but I don't feel like Chevy is all that concerned.