I drive 2015 Corvette Stingray. I went to chevy dealership for a scheduled service check up and oil change. I Pulled into the service lane. Sat 4 min. No one came to help. I park my car in a parking spot for car sales. Because I was waiting in drive area of the lot. The bay was empty, but two cars blocking entry into bay. I talk to the service guy. He apologizes. He was nice. After the service, I sign for the service rendered. Step out for my car. I don't see it. They call for someone to bring it up. I look at my car it's not washed. I asked the attendant about it. He say we don't was serviced cars. I told him last time I had a service it was washed. I left disappointed.
My problem is other service (Infiniti, Lexus, Porsche and other luxury car companies) have way better costumer service. I really hate that. When you pull up in a $65,000-70,0000 car you expect a little better service. I have an Infiniti truck for 3 years. Never would they let me sit in line or not clean my vehicle. I'm always the one for american made, but never can understand subpar service.
Maybe I'm wrong. What's your experience like?