View Single Post
Old 06-11-2013, 08:49 AM   #206
Chevrolet Customer Svc


 
Chevrolet Customer Svc's Avatar
 
Drives: GM Vehicles
Join Date: Jun 2010
Location: Michigan
Posts: 9,328
Quote:
Originally Posted by GQ4Life View Post
Hey why is it the chevrolet customer service on the phones doesnt know anything.. and cant look anything up on their computers.. are they their just for our stress relief so we have somewhere to yell..
I called and they said orders cant be placed into chevy.. But I was like people are getting 2000 and 3000 event codes and they said they are all lying because no orders being accepted by GM.. Needless to say my dealer got their allocation that day and my order is in..
So we allowed to ask you question on here since the hotlines dont know anything?
Hi GQ4Life,

Yes of course, I am here to help! You can reach out publicly or privately whichever is best for you. I will give you the best up to date information I have. I can look up order numbers and in some cases have called dealerships for customers to get more information. Keep me posted on what I can do!

Kelly J.
Chevrolet Customer Care
__________________
For information on the GM Privacy Statement, please visit http://www.gm.com/privacy-statement.html
Chevrolet Customer Svc is offline