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My C7 has been at the dealer for a week now. GM sent an empty torque tube with no guts. Once the service shop figured it out... they ordered the correct part. Now GM is telling the service shop that the torque tube is on backorder. (not surprising considering all of the forum members with the same issue) I have no idea how long I will be without my car at this point. Do I escalate to Customer Service? Any pointers on how to expedite?
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