Sorry, but I started this thread in the drivetrain section but I'm not sure it's getting enough attention so I'm moving it to the general section. MOD's if you feel this is redundant so be it, but the point I'm trying to drive here is really for those that have purchased Corvettes.
Can we expect to have some serious transmission issue with our new cars after putting less than 50,000 miles on them?
I went to the dealer today and the answer they gave me was to trade my 2014 vette for a new one.
How can I consider even buying a new vette when you can't even fix my current one?
HISTORY:- Corvette purchased/delivered OCT 2013 from Performance Chevrolet
- Sales Manager - John
- Excellent customer service through entire purchase cycle
- Very satisfied with delivery of corvette
- Survey response - all 5's
- Car is used as a daily driver, primary car for work.
MAITENANCE: - Corvette has only been serviced from Performance Chevrolet - Hendricks and Performance Chevrolet merge under Hendricks of Southpoint
- Oil changes routinely performed as required
- Inspection completed as required
- Current mileage - 48,000
CURRENT STATUS:- 7/31/2015 - Vehicle was taken to Hendricks of Southpoint
- Vehicle was having issues with 1st gear popping out
- 8/12/2015 - Vehicle was diagnosed with 1st gear syncro problem
- 8/18/2015 - Vehicle was diagnosed with flywheel requiring replacement
- 8/21/2015 - Vehicle was put back together and tested
- During test drive, vehicle was diagnosed with missing 3rd, 4th and 5th gears
- Vehicle will need to be taken completely apart and assessment of transmission completed to determine root cause of missing gears
- 8/25/2015 - Requested update from dealer
- Told the vehicle was taken back into the shop for assessment
- Vehicle will start to be disassembled for the second time
- I've requested to have a meeting with the service manager - Troy
- Contacted local news station - WRAL 5 On your side
- If case is accepted, they will contact me within 10 business days.
CONCERNS: - Financal impact
- Monthly payment = $1104.00
- Payment made on vehicle while in the shop
- Interest rate = 3.75%
- Quality of worked performed
- What assurance do I have that transmission will not go out while on a business trip and I end up stranded?
- Will the vehicle be safe for me to drive?
- Why wasn't the transmission just replaced with a new one?
- Repair tech told me it's GMC policy to try and repair the transmission first
- What is the cost of rework?
- What is the cost to customer satisfaction having a vehicle locked up in a shop for a month?
- How much longer will it take to get the vehicle to a state where I can trust it won't fail again?
- How many 2014 Corvette transmissions has the tech rebuilt?
- Experience level of tech with transmission can't be assessed