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We go to extraordinary lengths to take care of our customers, and our warranty procedures are very hassle free.
I agree with most of what Mike and Maryland Speed are saying. I've heard good things about Magnusson, and I'm sorry to hear you had issues, but you can't expect the product's manufacturer to cover the costs of an installation. How can they guarantee a shop's work if they didn't perform it themselves?
I understand your frustration, but there's no reason to get mad at the Vendors here on this forum, who work hard every day to make sure you get taken care of.
Nick C.
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